Interactions between stakeholders in Lourdes: An ‘Alpha’ framework approach

Hugues Séraphin and Nathalie Jarraud

EconStor Open Access Articles and Book Chapters, 2022, vol. 8, issue 1, 48-57

Abstract: Purpose: Taking Lourdes as an en example, this paper aims at understanding the relationship amongst the main tourism and events industry stakeholders. Methods: To achieve the objective of the study, data were collected through interviews of key players. The results where then filtered through the 'Alpha' framework to theorise the interactions amongst stakeholders. Results: The study also provides a (1) typology of the ultimate alpha syndrome in the context of destination management; (2) typology of the delta syndrome. (3) Finally, the study argues that in destinations where there is an ultimate alpha hallmark event, or an ultimate alpha stakeholder, a situation quite similar to an anti-competitive market can arise. This situation is referred as 'ultimate alpha tourism monopoly'. Implications: Based on the findings of this study, Destination Marketing Organisations need to ensure that there is a suitable synergy amongst all stakeholders involved in the tourism industry (and related sector), to avoid anti-competitive market 'ultimate alpha tourism monopoly' to arise.

Keywords: Alpha framework; Destination management; Hallmark (search for similar items in EconPapers)
JEL-codes: L1 O52 Z3 (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:zbw:espost:272317

DOI: 10.5281/zenodo.6583743

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