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Perceived Fairness and Worker Well-Being in Public, For-Profit and NonProfit Firms: Evidence from the Italian Social Service Sector

Ermanno Tortia

Chapter 7 in Paid and Unpaid Labour in the Social Economy. An International Perspective, 2009, pp 97-114 from AIEL - Associazione Italiana Economisti del Lavoro

Abstract: This essay analyses the links between workers’ fairness concerns and job satisfaction in different ownership and organizational forms of the Italian social service sector. Social cooperatives emerge as the organizational form that sustains best the perception of procedural fairness. On the other hand, the public sector shows the most serious weaknesses. A clear difference emerges between the public and the private sector in general, with the former at a disadvantage. Given the very significant role of procedural fairness in influencing job satisfaction, social cooperatives turn out as an innovative and successful organizational form, at least as far as labour relations are concerned, the difficulties in retaining their more educated and skilled workforce notwithstanding.

Keywords: fairness; job satisfaction; worker incentives; Italian third sector. (search for similar items in EconPapers)
JEL-codes: J28 J32 J54 L33 M52 (search for similar items in EconPapers)
Date: 2009
References: Add references at CitEc
Citations: View citations in EconPapers (3)

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