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Handbook of Experience Science

Edited by Joseph S. Chen, Nina K. Prebensen and Muzaffer S. Uysal

in Books from Edward Elgar Publishing

Abstract: Carefully examining the challenges of meeting fast-developing consumer demands and preferences, this enlightening Handbook captures the difficulties involved in providing optimal service experiences. It provides invaluable theoretical guidance while emphasising the evolutionary nature of experience science.

Keywords: Business and Management; Development Studies; Economics and Finance; Environment; Geography; Innovations and Technology (search for similar items in EconPapers)
Date: 2024
ISBN: 9781803926896
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Downloads: (external link)
https://www.elgaronline.com/view/book/9781803926902/9781803926902.xml (application/pdf)
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Chapters in this book:

Ch 1 Introduction: Convergence of experience science in tourism, hospitality, and leisure , pp 2-11 Downloads
Joseph S. Chen, Nina K. Prebensen and Muzaffer S. Uysal
Ch 2 The four mechanisms of the immersion process , pp 12-23 Downloads
Olga Gjerald and Veronica Blumenthal
Ch 3 Extending the experiencescape: insights from Macao for the Greater Bay Area , pp 24-38 Downloads
Zhaoyu Chen
Ch 4 Neo-tribe theory and community experience in tourism and leisure , pp 39-54 Downloads
Kubra Asan
Ch 5 Virtual tourism experiences: exploring the concept and key elements , pp 55-70 Downloads
Wenqi Wei and Melissa A. Baker
Ch 6 Designing customer experiences: the importance of different types of service encounters , pp 71-86 Downloads
Yeonjung Alice Kang and Melissa A. Baker
Ch 7 Using digital technology to expand and intensify tourism experiences , pp 88-103 Downloads
Michael Burmester and Nina K. Prebensen
Ch 8 Interest regimes as a basis for meaningful tourism and leisure experiences , pp 104-115 Downloads
Jon Sundbo
Ch 9 Quality of life and tourism experience , pp 116-130 Downloads
Jiahui Wang and Muzaffer S. Uysal
Ch 10 The influential cultural factor shaping experience design and creation in restricted areas: what archaeology tells visitors , pp 131-145 Downloads
Hasan Ali Erdoğan
Ch 11 Cultural encountering as a facilitator for slow tourism experiences: a case in an Amish attraction , pp 146-159 Downloads
Ting-Yen Huang, Ruiping Ren and Joseph S. Chen
Ch 12 Video game-induced tourism as a pathway for improving the tourist experience , pp 160-172 Downloads
Michał Żemła and Mateusz Bielak
Ch 13 Development and validation of a consumers' co-creation participation measure in the event context , pp 173-187 Downloads
Mehrnaz Moghaddam, Elsa Kristiansen and Birger Opstad
Ch 14 Understanding the appropriation process to co-construct tourism experiences more efficiently , pp 188-201 Downloads
Joosje Voordes and Isabelle Frochot
Ch 15 Promoting LOHAS experiences on a coffee farm , pp 203-221 Downloads
You- De Dai, Giun-Ting Yeh, Pi-Lien Yang and Yuan-Chiu Chen
Ch 16 Digital marketing practices in tourism: advances in the cultural heritage of China , pp 222-236 Downloads
Yang Yang and Han Shen
Ch 17 Space tourism: a new frontier of tourism experience , pp 237-248 Downloads
Yaozhi Zhang
Ch 18 Value creation, innovation, and quality of life in a cultural setting , pp 249-261 Downloads
Nina K. Prebensen
Ch 19 Customer experience and tourist experience: what do we already know about them? , pp 262-281 Downloads
Thouraya Gherissi Labben and Johan Burger
Ch 20 Experience science: challenges and research directions , pp 282-297 Downloads
Muzaffer S. Uysal, Nina K. Prebensen and Joseph S. Chen

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