Anticipating intended users: prospective sensemaking in technology development

Claus D. Jacobs, Chris Steyaert and Florian Ueberbacher

Chapter 10 in A Guide to Discursive Organizational Psychology, 2016, pp 218-238 from Edward Elgar Publishing

Abstract: This book offers a lively illustration of the dynamic relationship between discourse and organizational psychology. Contributions include empirically rich discussions of both traditional and widely studied topics such as resistance to change, inclusion and exclusion, participation, multi-stakeholder collaboration and diversity management, as well as newer research areas such as language negotiations, work time arrangements, technology development and change as intervention.

Keywords: Business and Management; Economics and Finance; Research Methods (search for similar items in EconPapers)
Date: 2016
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