Fifteen advances in service innovation studies

Faridah Djellal () and Faïz Gallouj

Chapter 3 in Services, Experiences and Innovation, 2018, pp 39-65 from Edward Elgar Publishing

Abstract: Service innovation studies (SIS) is a relatively young field of research. Its existence is the result of the convergence between two originally independent research trajectories: service studies and innovation studies. Despite its newness, this field is relatively prolific and has already given rise to a number of ‘surveys’. Carrying out our own survey of these surveys, our objective in this chapter is to compile a list of what we consider the 15 major advances made in the SIS field since its advent. These advances can be divided into two groups. The first group reflects changes in recognition of SIS, in the general theoretical perspectives favoured, and in understanding of the fundamental nature of service innovation. The second encompasses advances in innovation modes and advances in institutional and regulation arrangements. The conclusion sketches out a certain number of research challenges to be addressed in the future.

Keywords: Business and Management; Economics and Finance; Geography; Innovations and Technology (search for similar items in EconPapers)
Date: 2018
References: Add references at CitEc
Citations: View citations in EconPapers (7)

Downloads: (external link)
https://www.elgaronline.com/view/edcoll/9781788114295/9781788114295.00009.xml (application/pdf)
Our link check indicates that this URL is bad, the error code is: 503 Service Temporarily Unavailable

Related works:
Working Paper: Fifteen Advances in Service Innovation Studies (2018)
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:elg:eechap:18058_3

Ordering information: This item can be ordered from
http://www.e-elgar.com

Access Statistics for this chapter

More chapters in Chapters from Edward Elgar Publishing
Bibliographic data for series maintained by Darrel McCalla ().