A review of COVID-19 organisational recovery in a UK metropolitan police force utilising a complexity theory framework

Phil Davies

Chapter 14 in Research Handbook on Public Management and COVID-19, 2024, pp 176-191 from Edward Elgar Publishing

Abstract: Complexity theory within public management is becoming a recognised field, but without current consensus about the contribution the approach can make to theory and practice. This chapter seeks to contribute to this debate and offers a practical example of a route to engage with management practitioners within policing in the case of recovery work for COVID-19, by examining the local context, networks and relationships of the complex human systems that developed during COVID-19 policing responses. Utilising a Grounded Theory approach, this qualitative study of the accounts of senior police leaders involved identifies interconnected themes and structures that can be represented mathematically to support remodelling of future contingency planning for pandemics. It also presents the potential for wider applications for the field of public management by introducing the concept of hypernetworks into the business planning process, to ensure interconnectivity of functions is a consideration in a structured way.

Keywords: Business and Management; Economics and Finance; Politics and Public Policy Sociology and Social Policy (search for similar items in EconPapers)
Date: 2024
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