Reconsidering public management in a post-COVID world

Zeger van der Wal

Chapter 3 in Research Handbook on Public Management and COVID-19, 2024, pp 31-42 from Edward Elgar Publishing

Abstract: The COVID-19 pandemic is seen as the biggest crisis since the Second World War. Administrative capacity is a major factor in determining whether societies will emerge from this unprecedented situation with resilience and optimism or despair and disconnectedness, and whether trust in government will increase or decrease. Autonomous and competent public managers are key producers of such administrative capacity. This chapter explores how the COVID experience has reshaped our notion of these public managers and shines a light on those that often work behind the scenes. Drawing on state-of-the-art public administration and management literature, it identifies three key competencies paramount to public managers in times of crisis: leveraging stakeholder input, political cues, and collaborative potential. To conclude, the chapter presents implications from the COVID crisis for the scholarly field of public management.

Keywords: Business and Management; Economics and Finance; Politics and Public Policy Sociology and Social Policy (search for similar items in EconPapers)
Date: 2024
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