Modeling relationships of projects and operations: toward a dynamic framework of performance

Pierre A. Daniel

Chapter 4 in Research Handbook on Project Performance, 2023, pp 39-53 from Edward Elgar Publishing

Abstract: Project performance literature features two contrasting perspectives: output-oriented, focused on project efficiency, and outcome-oriented, with a focus on project success. Emerging topics in the fields of megaprojects and sustainable project management suggest the need to extend classical views of the life cycle of project management beyond output delivery, to broader perspectives on the operational phases that generate project outcomes and benefits. The interaction between project outputs and outcomes is poorly understood though, as is the way the resulting dynamic determines project performance. In response, this chapter adopts theories of sociotechnical systems to propose a theoretical model of the relationship between outputs and outcomes in projects and programs. The new systemic model extends the definition of projects/programs to prioritize operational systems under development as a new object of analysis, which highlights dynamic emergence and thus can capture uncertainties within both the development and operationalization phases of a project, at which points benefits can be achieved.

Keywords: Business and Management; Economics and Finance; Geography; Innovations and Technology; Urban and Regional Studies (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.elgaronline.com/view/edcoll/9781802207613/9781802207613.00009.xml (application/pdf)
Our link check indicates that this URL is bad, the error code is: 503 Service Temporarily Unavailable

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:elg:eechap:21291_4

Ordering information: This item can be ordered from
http://www.e-elgar.com

Access Statistics for this chapter

More chapters in Chapters from Edward Elgar Publishing
Bibliographic data for series maintained by Darrel McCalla ().