Performance measurement, strategy, and strategic change

Jennifer Grafton

Chapter 10 in Research Handbook on Performance Measurement for Management Control, 2024, pp 186-210 from Edward Elgar Publishing

Abstract: Strategy and the measurement of organisational performance (the measurement of strategy achievement) are central preoccupations for managers. The widespread adoption in practice of performance measurement systems with diverse, strategically aligned, causally linked performance measures suggests managers well understand the relation between strategy, performance measurement, and organisational performance outcomes. In this chapter, I review the literature that investigates the central role of performance measurement in strategy formulation and implementation, and processes of strategic change. I use the findings of this review to inform a future research agenda that addresses new frontiers in strategy and the requirements of next-generation performance measurement systems that are being driven by the speed, scope, and scale of technological change, as well as increasing imperatives to embed sustainability agendas within organisations. It is hoped that this agenda will progress the field of performance measurement, strategy, and strategic change.

Keywords: Business and Management; Economics and Finance (search for similar items in EconPapers)
Date: 2024
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