Performance measurement and management in the public sector: an institutional perspective

Sven Modell

Chapter 13 in Research Handbook on Performance Measurement for Management Control, 2024, pp 247-263 from Edward Elgar Publishing

Abstract: In this chapter, I review the development of research on performance measurement and management (PMM) in the public sector informed by institutional theory. In doing so, I pay particular attention to how organisations deal with the ambiguity that is often inherent in PMM practices in the public sector and how this affects the process of institutionalisation. Prior research exploring this topic has tended to portray the process of institutionalisation as a relatively orderly or disorderly phenomenon. By contrast, I offer some suggestions as to how future research may evolve into a unified, conceptual perspective with a reasonably balanced emphasis on how ambiguous PMM practices are implicated in creating both institutional order and disorder. I argue that such a perspective may be nurtured by paying closer attention to the framing strategies that are implicated in the process of institutionalisation across multiple levels of analysis.

Keywords: Business and Management; Economics and Finance (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.elgaronline.com/doi/10.4337/9781803920672.00023 (application/pdf)
Our link check indicates that this URL is bad, the error code is: 503 Service Temporarily Unavailable

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:elg:eechap:21441_13

Ordering information: This item can be ordered from
http://www.e-elgar.com

Access Statistics for this chapter

More chapters in Chapters from Edward Elgar Publishing
Bibliographic data for series maintained by Darrel McCalla ().