Studying counterproductive work behavior (CWB) in the “real world”: considerations and best practices

Melissa A. Bleiberg, Ronald P. Vega and Amanda J. Anderson

Chapter 33 in Handbook of Counterproductive Work Behavior, 2025, pp 596-615 from Edward Elgar Publishing

Abstract: Practitioners recognize the need to measure and address counterproductive work behavior (CWB) to protect the well-being of their employees and the organization. Departing from academic research, practitioners must account for constraints that exist primarily in the “real world” for these initiatives, including strategic goals of the organization, technical expertise of the audience, employee perceptions of measurement efforts, and legal and ethical concerns. In this chapter, we detail considerations and best practices to support organizational efforts concerned with CWB, including language used by organizations to describe and measure CWB; legal and ethical concerns related to CWB; best practices, challenges, and mitigation strategies for measurement of CWB; and effectively communicating results with an applied audience. Recommendations for practitioners are also provided.

Keywords: Counterproductive work behavior; Human resource practices; Legal issues; Quantitative research; Qualitative research; Internal communication (search for similar items in EconPapers)
Date: 2025
ISBN: 9781035306664
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