Safe Haven Family Shelter

Cara Robinson

Chapter Chapter 22 in Case Studies on Nonprofit Resilience Management, 2025, pp 180-186 from Edward Elgar Publishing

Abstract: Safe Haven Family Shelter in Nashville, Tennessee opened in 1991 to serve families experiencing homelessness. Since that time, Safe Haven has served hundreds of families by providing shelter, services, supplies, counseling, and education, and gained a reputation as a model of nonprofit management, fundraising, and homeless transition services. In 2021, its CEO/Executive Director retired after serving in the role for ten years. After an extensive search, a new CEO/Executive Director was hired - a Metropolitan Councilman and current Nashville Vice Mayor, Jim Shulman, who had served as the Director of the Tennessee Commission on Disability and Aging. Mr. Shulman began his tenure at Safe Haven in June 2021. By November 2022, the Safe Haven Board of Directors announced that Mr. Shulman was on administrative leave pending a review of personnel complaints. This case study examines the tumultuous leadership transition at Safe Haven and the staff’s role in preserving the organization’s continued success.

Keywords: Leadership transition; Homelessness; Human resources; Organizational culture (search for similar items in EconPapers)
Date: 2025
ISBN: 9781035328567
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