Assessing behavioral competencies: the BECOME360 framework

Sara Bonesso, Laura Cortellazzo, Fabrizio Gerli and Joan Manuel Batista Foguet

Chapter 9 in Research Handbook on Emotional Intelligence at Work, 2026, pp 158-207 from Edward Elgar Publishing

Abstract: This chapter adds to the current debate on the assessment and measurement of emotional and social intelligence competencies through the development and the validation of an instrument BECOME360 (BEhavioral COmpetencies Multi-rater Evaluation) which aims at measuring a comprehensive set of 31 behavioral competencies. Based on literature review and empirical investigation, this instrument is intended to contribute to the stream that focuses on competencies as behavioral manifestations of emotional intelligence. In order to test their validity and reliability, the newly developed scales were tested in five different studies on samples of students and practitioners from different cultural settings. Theoretical and practical implications are discussed.

Keywords: Behavioral Competencies; Behavioral Assessment; Emotional; Social and Cognitive Intelligence Competencies; Multisource Assessment; Scale Development and Validation (search for similar items in EconPapers)
Date: 2026
ISBN: 9781035332519
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