On ethically responding to technological change in higher education: from COVID-19 to GenAI

Rajiv S. Jhangiani and Surita Jhangiani

Chapter 15 in A Research Agenda for Artificial Intelligence and Academic Integrity, 2026, pp 223-236 from Edward Elgar Publishing

Abstract: A lesson imparted to higher education institutions during the COVID-19 pandemic is that adoption of surveillance technology is not a substitute for effective pedagogy. As instructors pivoted to online teaching, many postsecondary institutions implemented remote exam proctoring software for high-stakes synchronous examinations. A similar inclination is seen in educators’ and institutions’ current attraction to tools that purport to detect GenAI use in student coursework. In both cases, such technologies have come under scrutiny due to poor efficacy as well as ethical issues ranging from privacy and accessibility to discriminatory algorithms and intellectual property theft. But while the receding need for remote teaching allowed educators to revert to pre-pandemic assessment practices, GenAI represents a more permanent change that necessitates an enduring shift in pedagogical practices. This chapter reflects on how educators and institutions might cope with this revolutionary technological change so that ethics are not sacrificed at the altar of rigor.

Keywords: Teaching and learning; Ethics; Surveillance; COVID-19; Generative artificial intelligence; Critical pedagogy; GenAI (search for similar items in EconPapers)
Date: 2026
ISBN: 9781035343638
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