The Effect of Multiskilling on Labor Productivity, Product Quality, and Financial Performance

Martin Farnham and Emma Hutchinson

A chapter in Advances in the Economic Analysis of Participatory and Labor-Managed Firms, 2011, pp 35-62 from Emerald Group Publishing Limited

Abstract: A substantial literature examines the effect of high-performance workplace practices on various outcomes for firms and workers. However, little attention has been paid to the effect of broad job design on product quality or financial performance. And with rare exception, the empirical literature on outcomes from high-performance work practices treats those practices as exogenously determined. This chapter seeks to address these two shortcomings in the existing literature. Using a nationally representative cross-section of British employers in 2004, we measure the effect of multiskilling on establishment-level labor productivity, product quality, and financial performance. We find that treating multiskilling as an endogenous choice of employers in empirical models of organizational performance has significant implications for the results. In particular, the estimated (positive) effect of multiskilling on labor productivity vanishes when we treat multiskilling as an endogenous choice of employers. Treating multiskilling as an endogenous choice changes its estimated effect on product quality from zero to positive and substantially increases the estimated magnitude of its (positive) effect on financial performance.

Keywords: Training; job design (search for similar items in EconPapers)
Date: 2011
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (text/html)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (application/pdf)
https://www.emerald.com/insight/content/doi/10.110 ... 3339(2011)0000012006
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eme:aeapzz:s0885-3339(2011)0000012006

DOI: 10.1108/S0885-3339(2011)0000012006

Access Statistics for this chapter

More chapters in Advances in the Economic Analysis of Participatory & Labor-Managed Firms from Emerald Group Publishing Limited
Bibliographic data for series maintained by Emerald Support ().