Quality Management and Practices

Ng, Kim-Soon

Quality Management and Practices

Edited by Kim-Soon Ng

Abstract: This book is comprised of a collection of reviews and research works from international professionals from various parts of the world. A practical approach to quality management provides the reader with the understanding of basic to total quality practices in organizations, reflecting a systematic coverage of topics. Its main focus is on quality management practices in organization and dealing with specific total quality practices to quality management systems. It is intended for use as a reference at the universities, colleges, corporate organizations, and for individuals who want to know more about total quality practices. The works in this book will be a helpful and useful guide to practitioners seeking to understand and use the appropriate approaches to implement total quality.

JEL-codes: L15 (search for similar items in EconPapers)
Date: 2012
ISBN: 978-953-51-0550-3
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Chapters in this book:

Chinese Tourists' Satisfaction with International Shopping Centers: A Case Study of the Taipei 101 Building Shopping Mall: Shu-Mei Wang
Control Systems for Quality Management: Zulnaidi Yaacob
Implementation of Quality Systems in Sociotechnical Systems: Mercedes Grijalvo
Organizational Service Orientation as a Quality Predicator in Services: Wieslaw Urban
Quality Assurance for the POCT Systems: Ludek Sprongl
Quality Management and Medical Education in Saudi Arabia: Ali Al-Shehri
Quality Management System and Practices: Kim-Soon Ng
Service Quality Dimensions in the Banking Industry and It's Effect on Customer Satisfaction (Case Study): Iranzadeh
The Case Studies of Using HR Practices for Improving SQ from Various Service Typologies: Jui-Min Li
The Criticality of Quality Management in Building Corporate Resilience: Simmy Marwa
The Relationship Between ISO 17025 Quality Management System Accreditation and Laboratory Performance: Esin Sadikoglu and Talha Temur
The Role of Person-Organization Fit in TQM: Influence of Values and Value Congruence on TQM Orientation: Alper Erturk
The Strategic Approach of Total Quality and Their Effects on the Public Organization: Luminita Gabriela Popescu
Using Total Quality Management Model to Face the Economic Crisis: The Case of Mercadona: Miguel Blanco

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Persistent link: https://EconPapers.repec.org/RePEc:ito:pbooks:2251

DOI: 10.5772/2346

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