Understanding Stress in Communication Management: How It Limits the Effectiveness at Personal and Organizational Level

Fawad Kaiser

A chapter in Digital Communication Management from IntechOpen

Abstract: The fundamental challenge for refining theories of stress in communication management is to understand the assumption that stress produces anxiety. Important areas of study in this area include the experience and meaning of stress, the role of appraisal and emotion in anxiety management, and the range of behavioural and psychological responses to stress and anxiety. Applying stress management theories to communication management work practices shows the rise of a culture of stress leading to anxiety and depression. Argument against this point is constant health surveillance, combined with improved methods for screening and monitoring, which virtually guarantees finding something wrong with every individual. Good employment practice includes assessing the risk of stress among employees and involves looking for pressures at work which could cause high and long lasting levels of stress. Deciding who might be harmed by these factors and whether organizations are doing enough to prevent that harm is very important. Therefore it is almost mandatory for every organization to understand and manage these behavioural issues to remain organized. It is not just for the wellbeing of the employees but the organization as a whole.

Keywords: stress; anxiety; communication management (search for similar items in EconPapers)
JEL-codes: M10 (search for similar items in EconPapers)
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Persistent link: https://EconPapers.repec.org/RePEc:ito:pchaps:144534

DOI: 10.5772/intechopen.76527

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