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The Customer’s Victory

François Dupuy

in Palgrave Macmillan Books from Palgrave Macmillan

Date: 1999
ISBN: 978-0-230-50969-6
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Chapters in this book:

Introduction
François Dupuy
The Organization, Concreteness, Complexity
François Dupuy
The Customer’s Victory
François Dupuy
What is a Bureaucracy?
François Dupuy
A Requiem for Bureaucracy
François Dupuy
On the Difficulty of Change and its Management
François Dupuy
The Frame of Reference
François Dupuy
Listening to Bureaucrats and Changing Bureaucracy
François Dupuy
Conclusion – Towards New Organizations?
François Dupuy

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Persistent link: https://EconPapers.repec.org/RePEc:pal:palbok:978-0-230-50969-6

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DOI: 10.1057/9780230509696

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