Performance Management and Operational Research: A Marriage Made in Heaven?

Peter C. Smith and Maria Goddard

Chapter 9 in Performance Management, 2008, pp 120-136 from Palgrave Macmillan

Abstract: Abstract The practice, teaching and research of management is peculiarly vulnerable to fads. A cynic might suggest that this is the result of a lively market in management gurus, in which the latest management concept is promoted as an indispensable tool for the modern manager. However, it might also be the case that some apparent fads do indicate a real change in the preoccupations and needs of managers. The explosion in interest in performance management (PM) since the mid-1990s may indeed be one such case.

Keywords: Public Sector; Data Envelopment Analysis; Operational Research; Performance Management; Data Envelopment Analysis Model (search for similar items in EconPapers)
Date: 2008
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DOI: 10.1057/9780230288942_9

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