Performance Management

Edited by Richard Thorpe and Jacky Holloway

in Palgrave Macmillan Books from Palgrave Macmillan

Date: 2008
ISBN: 978-0-230-28894-2
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Chapters in this book:

Ch 1 Introduction and Overview

Jacky Holloway and Richard Thorpe

Ch 2 The Characteristics of Performance Management Research — Implications and Challenges

Richard Thorpe and Tony Beasley

Ch 3 Performance Management: A Framework for Analysis

David Otley

Ch 4 Currents and Controversies in Contemporary Performance Management

Carmel Nahlik

Ch 5 Performance Management: An Occupational Psychology and Organizational Behaviour Perspective

Anne Fearfull and Gail P. Clarkson

Ch 6 Taking a Human Resource Management Perspective on Performance Management

Liz Houldsworth and Sue Burkinshaw

Ch 7 Performance Measurement and Performance Management: The Operations Management Perspective

David Barnes and Zoe Radnor

Ch 8 Managing and Measuring Project Performance

David Bryde, Fiona Lettice and Martin Wickes

Ch 9 Performance Management and Operational Research: A Marriage Made in Heaven?

Peter C. Smith and Maria Goddard

Ch 10 Marketing and the Bottom Line: Assessing Marketing Performance

Tim Ambler

Ch 11 Open Performance Management: The Internet and Electronic Observability

Steve Little

Ch 12 An Accounting and Finance Perspective on Performance Measurement and Management

Stan Brignall

Ch 13 Measuring and Managing Intangible Assets

Bernard Marr

Ch 14 Political Economy Perspectives on Performance Measurement

Tony Bovaird

Ch 15 Performance in Small Firms

Richard Thorpe and Jean Clarke

Ch 16 Performance in the Public Services

Richard Kerley

Ch 17 Performance Management in the Voluntary Sector

S. Andrew Morton

Ch 18 Viewing Performance

Richard Thorpe and Jacky Holloway

Ch 19 Conclusions and Reflections

Jacky Holloway and Richard Thorpe

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DOI: 10.1057/9780230288942

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