Empowerment as Interactions that Generate Self-Confidence — An Emotion-Sociological Analysis of Organizational Empowerment

Poul Poder

Chapter 5 in Emotionalizing Organizations and Organizing Emotions, 2010, pp 106-125 from Palgrave Macmillan

Abstract: Abstract Empowerment, understood as the delegation of authority, the flattening of organizational hierarchy and the effort to encourage employees to work independently and creatively, is a strong and widespread ideal. Many employees in contemporary work organizations are involved in empowerment programmes (Dahl 1999: 51; Jacobsen/Thorsvik 2007: 188). However, such programmes are often unsuccessful (Wilson 2004; Edwards/Wajcman 2005), and the processes that lead to effective empowerment have not yet been sufficiently understood (Conger/Kanungo 1988; Eylon 1998: 17). This chapter aims to address this gap in understanding by theorizing how confidence and other positive emotions contribute to personal agency, which is an essential aspect of the empowerment process.

Keywords: Positive Emotion; Hierarchical Organization; Social Emotion; Psychological Approach; Organizational Hierarchy (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-28989-5_6

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DOI: 10.1057/9780230289895_6

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