Improving Software Project Management in Bureaucracies

Peter Middleton and Brendan O’Donovan

Chapter 11 in Systems Thinking: From Heresy to Practice, 2011, pp 235-253 from Palgrave Macmillan

Abstract: Abstract The purpose of this chapter is to describe an example of how current system development methods do not accurately capture an organisation’s IT requirements. It is argued that current best practices in both the Agile and CMMI/planned approaches to software development routinely fail to understand the true nature of their client organisations.

Keywords: Call Centre; System Thinking; Housing Association; Project Selection; Current Capability (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-29922-1_11

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DOI: 10.1057/9780230299221_11

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