The Life-style Time-zones
James J. Lynch
Chapter 10 in The Psychology of Customer Care, 1992, pp 154-176 from Palgrave Macmillan
Abstract:
Abstract A psychic time-zone is a continuum in which an individual experiences a variety of different time-states. Some experiences last milliseconds, others can go on for hours or days.
Keywords: Customer Satisfaction; Clock Time; Personal Space; Fast Food Outlet; Customer Care (search for similar items in EconPapers)
Date: 1992
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-37532-1_10
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DOI: 10.1057/9780230375321_10
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