Knowledge Management

Fiona Czerniawska

Chapter 15 in Value-Based Consulting, 2002, pp 177-184 from Palgrave Macmillan

Abstract: Abstract What are the world’s most common complaints about knowledge management? ‘Where are the benefits?’ has to be one of them, along with ‘we’ve invested millions of dollars in knowledge management, but we still don’t seem to have cracked how we leverage the really valuable knowledge — the stuff that goes on in people’s heads’. Knowledge management — five years ago the panacea for every management ill — hasn’t yet lived up to its considerable promise. For all the literature on the theory of knowledge management, there’s been very little written on its successful implementation. We understand more than we did before about the obstacles to effective knowledge sharing, but we’re apparently no nearer to coming up with a solution.

Keywords: Knowledge Management; Structural Capital; Intellectual Capital; Business Unit; Consult Firm (search for similar items in EconPapers)
Date: 2002
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-50198-0_15

Ordering information: This item can be ordered from
http://www.palgrave.com/9780230501980

DOI: 10.1057/9780230501980_15

Access Statistics for this chapter

More chapters in Palgrave Macmillan Books from Palgrave Macmillan
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().