Responsibilities and Logistics

Tom Curtin, Daniel Hayman and Naomi Husein

Chapter Chapter 13 in Managing a Crisis, 2005, pp 108-117 from Palgrave Macmillan

Abstract: Abstract It is of little use telling a journalist from a major national TV channel that the reason he did not get a response to his query was due to the fax machine being broken. Or telling your local mayor’s constituency office that the phone call went unrecorded and therefore the question raised went unaddressed.

Keywords: Call Centre; Support Team; Press Room; Crisis Responsibility; Press Office (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-50930-6_13

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DOI: 10.1057/9780230509306_13

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