Internal Communications

Tom Curtin, Daniel Hayman and Naomi Husein

Chapter Chapter 16 in Managing a Crisis, 2005, pp 141-149 from Palgrave Macmillan

Abstract: Abstract In a crisis, as the outside world begins to attack the carefully crafted brand and company that has taken years to painfully build up and nurture, you forget your friends. In particular, one set of friends that are much more loyal to a company than you may think — the employees.

Keywords: Internal Communication; Notice Board; Crisis Team; British Airway; Press Office (search for similar items in EconPapers)
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-50930-6_16

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DOI: 10.1057/9780230509306_16

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