Dialogue and Practice: Leveraging Organizational Dialectics

Ikujiro Nonaka, Ryoko Toyama, Toru Hirata, Susan J. Bigelow, Ayano Hirose and Florian Kohlbacher

Chapter 6 in Managing Flow, 2008, pp 138-173 from Palgrave Macmillan

Abstract: Abstract Breakthrough occurs in knowledge creation not only in the form of radical innovation in a product or service, but also in the form of gradual innovation through everyday practice. In this chapter, we shall examine the operations of the retail companies Seven-Eleven Japan Co., Ltd and Ryohin Keikaku Co., Ltd, where dialogue and practice driven by a shared objective and corporate philosophy have resulted in superb operations that differentiate these companies from their competitors.

Keywords: Product Development; Knowledge Creation; Convenience Store; Private Label; National Brand (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-58370-2_7

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DOI: 10.1057/9780230583702_7

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