Innovation Capacity

Richard Cuthbertson, Peder Inge Furseth and Stephen J. Ezell
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Richard Cuthbertson: University of Oxford
Peder Inge Furseth: BI Norwegian Business School
Stephen J. Ezell: Information Technology and Innovation Foundation

Chapter 5 in Innovating in a Service-Driven Economy, 2015, pp 75-84 from Palgrave Macmillan

Abstract: Abstract This chapter discusses four statements regarding Innovation Capacity: “Involve design thinkers at the very start of the innovation process.” — Brown, 2008.1 “All businesses are service businesses.” — Vargo and Lusch, 2004.2 “Service innovation starts with culture.” — Berry, Shankar, Parish, Cadwallader, and Dotzel, 2006.3 “The success of an innovation depends on your ability to mobilize around your network.” — Hargadon, 2002.4

Keywords: Innovation Process; Digital Technology; Service Business; Service Innovation; Service Experience (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-40903-4_5

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DOI: 10.1057/9781137409034_5

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