Calculation: Providing Feedback

Tim Baker

Chapter Chapter 19 in The New Influencing Toolkit, 2015, pp 185-190 from Palgrave Macmillan

Abstract: Abstract In this chapter, we examine the calculation capability of providing feedback. Timely and constructive feedback provides an important opportunity for a leader to influence the behavior of their team, both collectively and individually. This feedback can be either positive, in the sense that it reinforces correct behavior, or negative, in the sense that it is corrective and developmental. My experience in 21 industries I have consulted for is that feedback is either done poorly or too infrequently. We’ll look at the difference between summative and formative feedback and share the After Action Review technique that can help to provide useful avenues to offer feedback – a critical capability of the calculation strategy.

Keywords: Busy Period; Prescribe Burning; State Forestry; Constructive Feedback; Calculation Capability (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-47016-4_20

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DOI: 10.1057/9781137470164_20

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