Collaboration: Listening Actively

Tim Baker

Chapter Chapter 27 in The New Influencing Toolkit, 2015, pp 243-253 from Palgrave Macmillan

Abstract: Abstract Listening actively is defined as the capability of practicing non-defensive and empathic listening. Many difficult situations can be resolved by practicing active listening. It is one of the most under-utilized interpersonal skills of management. Despite this, to collaborate in an influential manner, listening actively is a vitally important capability to changing or modifying behavior.

Keywords: Tree Trunk; Active Listening; Good Rapport; Important Capability; Attentive Listening (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-137-47016-4_28

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DOI: 10.1057/9781137470164_28

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