Rule #4: Optimize Pricing Model Incentives for Cost/Service Trade-Offs

Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto

Chapter Chapter 6 in The Vested Outsourcing Manual, 2011, pp 139-215 from Palgrave Macmillan

Abstract: Abstract One of the most frequent questions companies ask us when embarking on a Vested Outsourcing agreement is: How exactly do we establish pricing to foster a win-win relationship with our service provider? In many respects, getting to a win-win pricing relationship is the heart of the matter. Pricing is likely among the very first questions the parties will consider because getting pricing and the pricing relationship right speaks directly to the bottom line of the enterprise and its ultimate success.

Date: 2011
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DOI: 10.1007/978-1-137-51246-8_7

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