The Vested Outsourcing Manual

Vitasek, Kate; Crawford, Jacqui; Nyden, Jeanette; Kawamoto, Katherine

The Vested Outsourcing Manual

Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto

in Palgrave Macmillan Books from Palgrave Macmillan

Date: 2011
ISBN: 978-1-137-51246-8
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Chapters in this book:

Introduction: Implementing the Better Way: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto
Are You Ready?: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto
Playing by the Rules: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto
Rule #1: Focus on Outcomes, Not Transactions: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto
Rule #2: Focus on the What, Not the How: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto
Rule #3: Agree on Clearly Defined and Measurable Outcomes: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto
Rule #4: Optimize Pricing Model Incentives for Cost/Service Trade-Offs: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto
Rule #5: A Governance Structure That Provides Insight, Not Merely Oversight: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto
Wrapping up Your Vested Agreement: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto
The Next Leg of Your Vested Journey: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto
Conclusion: Reaching Your Destination: Kate Vitasek, Jacqui Crawford, Jeanette Nyden and Katherine Kawamoto

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DOI: 10.1007/978-1-137-51246-8

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