Personal Service

B. H. Elvy

Chapter 2 in How to Appreciate Your Customers, 1995, pp 5-30 from Palgrave Macmillan

Abstract: Abstract When we speak of the retail sector, we are referring to the activities of a vast number of outlets providing for virtually every human need, from supermarkets and chain stores to corner shops; from airlines and cruise operations to the letting of country holiday cottages; from financial service institutions to local betting shops. The list includes up-market hotels and restaurants as well as boarding houses and snack bars, beauty salons and boutiques as well as petrol service stations and pet shops: everywhere and anywhere that goods or services are supplied direct to the public.

Keywords: Disposable Income; Personal Service; Retail Outlet; Customer Base; Price Range (search for similar items in EconPapers)
Date: 1995
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DOI: 10.1007/978-1-349-13289-8_2

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