Conclusion

Magne Y. Orgland

Chapter 12 in Initiating, Managing and Sustaining Strategic Change, 1997, pp 246-261 from Palgrave Macmillan

Abstract: Abstract This book has made the point that fundamental change in complex organizations requires the use of three distinct forces for change, while taking into account the three phases of the change process. Executives and managers who want to initiate, manage and sustain fundamental change in complex organizations should therefore think about the challenge in terms of a rule of ‘three times three’. In other words, they should be aware of the fact that fundamental change will require three forces for change and that the change process will move through three distinct phases. The forces for change are top-down direction setting, horizontal process redesign and bottom-up performance improvement. The three phases of the change process are initiating change, managing the transition and sustaining momentum.

Keywords: Business Process; Change Process; Strategic Management; Fundamental Change; Middle Manager (search for similar items in EconPapers)
Date: 1997
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DOI: 10.1007/978-1-349-14470-9_12

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