Group Behaviour in a Crisis: Symptoms and Cures
Michael Bland
Chapter 14 in Communicating Out of a Crisis, 1998, pp 160-166 from Palgrave Macmillan
Abstract:
Abstract In the previous chapter, stress psychologist Cheryl Travers described the effects on the individual and how to cope with them. This chapter focuses on how people and organisations tend to behave under crisis situations. Once you know to expect this behaviour you can do something about it.
Keywords: Group Behaviour; Corporate Image; Crisis Planning; Invisible Cloak; Chemical Spill (search for similar items in EconPapers)
Date: 1998
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-349-14665-9_14
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DOI: 10.1007/978-1-349-14665-9_14
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