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Communicating Out of a Crisis

Michael Bland

in Palgrave Macmillan Books from Palgrave Macmillan

Date: 1998
ISBN: 978-1-349-14665-9
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Chapters in this book:

Ch 1 Introduction
Michael Bland
Ch 2 Definition — ‘I Have a Crisis Every Day’
Michael Bland
Ch 3 The Nature of Crisis
Michael Bland
Ch 4 Preparing for a Crisis
Michael Bland
Ch 5 What to do When it Happens
Michael Bland
Ch 6 Handling the Media
Michael Bland
Ch 7 How to Work with Lawyers
Tim Taylor
Ch 8 Dealing with Pressure Groups
Colin Duncan
Ch 9 The Role of the Internet
Joseph L. Badaracco and Jerry V. Useem
Ch 10 Preventing the Crisis in the First Place
Christopher Flint
Ch 11 Organising a Product Recall
Colin Doeg
Ch 12 Organising a Crisis Simulation
Kate Graham
Ch 13 Handling the Stress
Cheryl Travers
Ch 14 Group Behaviour in a Crisis: Symptoms and Cures
Michael Bland
Ch 15 Training the Team
Michael Bland
Ch 16 Managing Issues
Michael Bland

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Persistent link: https://EconPapers.repec.org/RePEc:pal:palbok:978-1-349-14665-9

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DOI: 10.1007/978-1-349-14665-9

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