Communicating Out of a Crisis
Michael Bland
in Palgrave Macmillan Books from Palgrave Macmillan
Date: 1998
ISBN: 978-1-349-14665-9
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Chapters in this book:
- Ch 1 Introduction
- Michael Bland
- Ch 2 Definition — ‘I Have a Crisis Every Day’
- Michael Bland
- Ch 3 The Nature of Crisis
- Michael Bland
- Ch 4 Preparing for a Crisis
- Michael Bland
- Ch 5 What to do When it Happens
- Michael Bland
- Ch 6 Handling the Media
- Michael Bland
- Ch 7 How to Work with Lawyers
- Tim Taylor
- Ch 8 Dealing with Pressure Groups
- Colin Duncan
- Ch 9 The Role of the Internet
- Joseph L. Badaracco and Jerry V. Useem
- Ch 10 Preventing the Crisis in the First Place
- Christopher Flint
- Ch 11 Organising a Product Recall
- Colin Doeg
- Ch 12 Organising a Crisis Simulation
- Kate Graham
- Ch 13 Handling the Stress
- Cheryl Travers
- Ch 14 Group Behaviour in a Crisis: Symptoms and Cures
- Michael Bland
- Ch 15 Training the Team
- Michael Bland
- Ch 16 Managing Issues
- Michael Bland
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palbok:978-1-349-14665-9
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DOI: 10.1007/978-1-349-14665-9
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