Dealing with Pressure Groups
Colin Duncan
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Colin Duncan: British Nuclear Fuels plc.
Chapter 8 in Communicating Out of a Crisis, 1998, pp 106-113 from Palgrave Macmillan
Abstract:
Abstract Issues monitoring, dialogue (and that means listening and acting on feedback as well as talking yourself!) coupled with world-class standards are your first line of defence against a crisis — but some-times you can suddenly find yourself at the centre of a major pressure group campaign. The fact that you have been targeted like this in the first place is probably due to a failure somewhere within your company — but nevertheless you have to manage the situation as best as you can. Here are a few tips on how to avoid such a crisis in the first place and how best to defend yourself if you suddenly find yourself as the centre of attention.
Keywords: Supply Chain; Weak Link; Time Zone; Pressure Group; Nuclear Industry (search for similar items in EconPapers)
Date: 1998
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-1-349-14665-9_8
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DOI: 10.1007/978-1-349-14665-9_8
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