Digital Transformation in Private Dental Clinics

Lior Naamati-Schneider () and Fiorella Pia Salvatore ()
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Lior Naamati-Schneider: Hadassah Academic College Jerusalem
Fiorella Pia Salvatore: University of Foggia

Chapter 10 in Business Advancement through Technology Volume I, 2022, pp 201-218 from Palgrave Macmillan

Abstract: Abstract Small private clinics function in a highly competitive free market as for-profit business organisaions, but they are regulated and receive no economic support. Therefore, they must adopt competitive business models—including implementing digital technologies—to improve their business performance and client experience. This chapter presents the highlights of a qualitative pilot study of dentists who run private clinics in Israel. It sheds light on how health organisaions, such as private clinics, adapt their management structure to a competitive market in the digital age and the obstacles they encounter. The findings fill a knowledge gap in this field, enable a better understanding of the functioning of health organisations and private clinics, and are the basis for recommendations and action plans that can benefit both health systems and their clients worldwide.

Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:pal:pscchp:978-3-031-07769-2_10

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DOI: 10.1007/978-3-031-07769-2_10

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