Public Transport Information Systems: An English Case Study

Peter Nijkamp, Gerard Pepping and David Banister
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Gerard Pepping: Free University
David Banister: University College London

Chapter 7 in Telematics and Transport Behaviour, 1996, pp 137-165 from Springer

Abstract: Abstract One of the key problems for passengers using urban bus services is its unreliability, mainly caused by congestion in the system. Real time information allows passengers to make decisions based on the actual arrival time of the bus, rather than the expected time. If levels of satisfaction with the bus service are raised, then the improvement in the quality of that service will result in a greater demand from existing bus users. It may even result in car users and others switching to the bus service. Recently in Europe some interesting case studies have been carried out which aim to assess behavioral responses of end-users to transport telematics applications (Argyrakos et al. 1994).

Keywords: Public Transport; Information Provision; Real Time Information; Uncertainty Reduction; Shopping Trip (search for similar items in EconPapers)
Date: 1996
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DOI: 10.1007/978-3-642-80139-6_7

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