A Study on Customers’ Experience On Cybercrimes And Its Protection Measures in Chennai

S. Sudha, A. Meera and R. Aarthi Alamelu
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S. Sudha: Sathyabama Institute of Science and Technology, School of Management Studies
A. Meera: Sathyabama Institute of Science and Technology, School of Management Studies
R. Aarthi Alamelu: SRM University, Faculty of Science and Humanities, Vadapalani Campus, Assistant Professor, Department of Commerce – Accounting and Finance

A chapter in Proceedings of the 3rd International Conference on Reinventing Business Practices, Start-ups and Sustainability (ICRBSS 2023), 2024, pp 880-886 from Springer

Abstract: Abstract The most common crime that is wreaking havoc in modern World is cybercrime. In addition to causing the government and society to suffer greatly, criminals are also able to keep a large portion of their identity a secret. Numerous unlawful actions exist that are carried out by technically proficient crooks via the internet. It is the need of the hour to know the e-crimes happening around us and how to safeguard us from those e-crimes. The present study focuses on the experience of the customers on cybercrimes and the measures taken by them to protect against those crimes. The author discusses the experiences on cybercrimes and the protection measures taken by the respondents in Chennai, Tamil Nadu. The author also gives suggestions for safeguarding from cybercrimes.

Keywords: Cybercrimes; Cybersecurity; E-crimes (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-374-0_76

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