A Study on the Relationship between Knowledge Management and Organizational Resilience in the Healthcare Sector of Trivandrum District, Kerala

Sunitha Sahadevan () and V. Sheela Mary
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Sunitha Sahadevan: Veedu Institute of Technology, Vinayaka Missions Research Foundation (Deemed to Be University), Research Scholar, Department of Management Aarupadai
V. Sheela Mary: Professor, Department of Management Aarupadai Veedu Institute of Technology, Vinayaka Missions Research Foundation (Deemed to Be University)

A chapter in Proceedings of the 3rd International Conference on Reinventing Business Practices, Start-ups and Sustainability (ICRBSS 2023), 2024, pp 887-896 from Springer

Abstract: Abstract Redesigning strategies is inevitable for organizations to prevent company failure. Organizational resilience is the ability of an organization to adapt and increase its value for its shareholders. Organizations now need to be resilient, or able to bounce back from setbacks, because they are more likely to fail. Resilience would be the capacity to prevent the patients’ treatments from being delayed. Resilient systems would ensure that the demands of the consumers are met on time and resilience would be considered as an investment. A resilient organization would ensure effectiveness and efficiency in the delivery of its services. This lays the groundwork for the necessity of conducting research on organizational resilience and knowledge management in the healthcare industry. The primary goal of the research is to determine how knowledge management and organizational resilience relate to the district of Thiruvananthapuram’s healthcare system. For this study, a descriptive research design was adopted. For this study, 250 sample respondents were chosen. The data gathered was analysed using correlation. This study shows a relationship between knowledge management and employees’ organizational resilience in the healthcare industry.

Keywords: Knowledge management; knowledge storage; knowledge acquisition; Resilience of the organization; Health care industry (search for similar items in EconPapers)
Date: 2024
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DOI: 10.2991/978-94-6463-374-0_77

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