Modelling Engagement of Small and Medium Tourism Enterprises (SMTEs) in Corporate Social Responsibility

Katie Schlenker (), Deborah Edwards () and Christina Watts-Seale ()
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Katie Schlenker: University of Technology Sydney
Deborah Edwards: University of Technology Sydney
Christina Watts-Seale: University of Technology Sydney

Chapter Chapter 7 in Corporate Sustainability and Responsibility in Tourism, 2019, pp 117-134 from Springer

Abstract: Abstract This chapter presents the results of a study designed to provide insights into Corporate Social Responsibility (CSR) engagement in Small and Medium Tourism Enterprises (SMTEs). The study sought to determine CSR engagement in relation to owner-managers’ characteristics, the types of CSR practices SMTEs engage in, their motivations for doing so and the factors that affect their CSR engagement. The chapter begins with a review of literature relevant to this study, along with an overview of the methodology employed. Following this, key findings are presented. These suggest that whether an SMTE is owner-managed or not has the largest influence on a firm’s CSR engagement including: the motivations and benefits sought; the use of resources for CSR; types of CSR practices; and the overall formality and organisation of the CSR approach. Additionally, a ‘Fluid Model of SMTE Engagement in CSR’ is presented that depicts three types of CSR engagement by SMTEs: reactive, proactive, and active, along with the factors that potentially affect CSR engagement. The chapter concludes with a reflection on the study’s relationship to CSR 2.0.

Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:spr:csrchp:978-3-030-15624-4_7

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DOI: 10.1007/978-3-030-15624-4_7

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