Gender Diversity Management and Employees’ Turnover: A Case Study in the Japanese Hotel Industry

Masahiro Hosoda (), Hitomi Toyosaki (), Miyu Hayakawa () and Kenichi Suzuki ()
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Masahiro Hosoda: Rikkyo University
Hitomi Toyosaki: Meiji University
Miyu Hayakawa: Daikin Industries Ltd.
Kenichi Suzuki: Meiji University

Chapter Chapter 7 in Corporate Social Responsibility and Gender Equality in Japan, 2021, pp 111-133 from Springer

Abstract: Abstract The concept of diversity management is generating attention in the rapidly changing business environment, and workplace transformation is seen as a way to secure and maintain top-quality staff (Pitts, 2009; Taniguchi, 2008; Tanikawa, 2012). Various definitions of diversity exist, but Jackson, Joshi, and Erhardt (2003) define it as “the distribution of personal attributes among interdependent members of a work unit” (Jackson et al., 2003, p. 802). Diversity management can be defined as “the comprehensive process of constructing an environment where all employees can function effectively” (Thomas, 1991, p. 10).

Date: 2021
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DOI: 10.1007/978-3-030-75154-8_7

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