Integrated Document Management for Decision Support

Len Asprey and Michael Middleton
Additional contact information
Len Asprey: Practical Information Management Solutions Pty Ltd
Michael Middleton: Queensland University of Technology

Chapter 10 in Handbook on Decision Support Systems 1, 2008, pp 191-206 from Springer

Abstract: Abstract The effective management of documents is an integral requirement for operational and administrative decision support within organizations, irrespective of their size, industry sector, products, and services. Documents are a fundamental part of decision making in commercial and government enterprises as well as small to medium businesses. The document paradigm in many organizations is one of ineffective management, which may contribute to inadequate performance and quality in the decision-making process. The implementation of effective document-management solutions is typically more challenging in larger organizational structures, particularly where office and service locations are distributed, potentially across the globe. This chapter reviews the requirements for managing documents in organizations, the core capabilities of document management systems and how interfaces with other organizational systems can be applied to enhance these core capabilities. The chapter advocates an integrative approach to planning effective document management system implementations that are aligned with business planning and processimprovement endeavors. Effective document management systems facilitate decision support during strategic, tactical and operational planning activities and also provide organizations with a managed documentary foundation for exploiting organizational knowledge.

Keywords: Business Process; Content Management; Enterprise Resource Planning; Document Management; Portable Document Format (search for similar items in EconPapers)
Date: 2008
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:ihichp:978-3-540-48713-5_10

Ordering information: This item can be ordered from
http://www.springer.com/9783540487135

DOI: 10.1007/978-3-540-48713-5_10

Access Statistics for this chapter

More chapters in International Handbooks on Information Systems from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().