Collaborative Technologies

Anne P. Massey
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Anne P. Massey: Indiana University

Chapter 17 in Handbook on Decision Support Systems 1, 2008, pp 341-354 from Springer

Abstract: Abstract Collaboration has become more important to global organizations as they handle the increasing dispersal of their activities across space, time, and organizational boundaries. How to get dispersed teams of knowledge workers and decision-makers to work together in more efficient and effective ways has driven organizational adoption and use of collaborative technologies. In this article, we discuss the nature of team collaboration and provide an overview of collaborative technologies that allow members to cope with the opportunities and challenges of cross-boundary work. Included in this overview are messaging, conferencing, and team collaborative applications. We also discuss the emergence of integrated collaborative environments, as well as other issues and trends that are influencing the collaboration marketplace.

Keywords: Team Member; Knowledge Worker; Social Presence; Video Conferencing; Instant Messaging (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:spr:ihichp:978-3-540-48713-5_17

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DOI: 10.1007/978-3-540-48713-5_17

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