Organizational Decision Support Systems: Parameters and Benefits

Lei Chi, Edward Hartono, Clyde Holsapple () and Xun Li
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Lei Chi: Rensselaer Polytechnic Institute
Edward Hartono: University of Alabama
Clyde Holsapple: University of Kentucky
Xun Li: University of Kentucky

Chapter 22 in Handbook on Decision Support Systems 1, 2008, pp 433-468 from Springer

Abstract: Abstract This chapter identifies parameters that can affect the benefits realized from organizational decision support systems. Some of these factors operate at a micro level. These design parameters stem from characteristics exhibited by the organizational decision support system (ODSS). Other parameters affecting ODSS benefits operate at more of a macro level. These contextual parameters are concerned with the relationships between an ODSS and the organization in which it is deployed. Developers, administrators, and researchers of ODSSs need to be cognizant of both design and contextual parameters. The treatments of these parameters for a particular ODSS will affect the value realized from it on both operational and strategic levels. Ultimately, these benefits resolve into an organization’s competitiveness in riding environmental waves while weathering environmental storms.

Keywords: Knowledge System; Betweenness Centrality; Network Organization; Knowledge Worker; Language System (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:spr:ihichp:978-3-540-48713-5_22

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DOI: 10.1007/978-3-540-48713-5_22

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