Negotiation Support and E-negotiation Systems

Gregory E. Kersten and Hsiangchu Lai
Additional contact information
Gregory E. Kersten: Concordia University
Hsiangchu Lai: College of Management, National Sun Yat-sen University

Chapter 23 in Handbook on Decision Support Systems 1, 2008, pp 469-508 from Springer

Abstract: Abstract With negotiation being an often difficult process involving complex problems, computerbased support has been employed in its various phases and tasks. This chapter provides a historical overview of software used to support negotiations, aid negotiators, and automate one or more negotiation activities. First, it presents several system classifications, architectures and configurations. Then, it focuses on negotiation support systems (NSSs) and related systems introduced in the early 1980s, and on e-negotiation systems (ENSs), which are deployed on the web. These broad categories are discussed from four perspectives: reallife applications, systems used in research and training, research results, and research frameworks.

Keywords: Analytic Hierarchy Process; Negotiation System; Negotiation Activity; Negotiation Support; Group Decision Support System (search for similar items in EconPapers)
Date: 2008
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:ihichp:978-3-540-48713-5_23

Ordering information: This item can be ordered from
http://www.springer.com/9783540487135

DOI: 10.1007/978-3-540-48713-5_23

Access Statistics for this chapter

More chapters in International Handbooks on Information Systems from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().