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Group and Organizational Learning Effects from Multiparticipant DSS Usage

M. Shane Tomblin
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M. Shane Tomblin: Marshall University

Chapter 36 in Handbook on Decision Support Systems 1, 2008, pp 813-831 from Springer

Abstract: Abstract Organizations and researchers have increasingly recognized the importance of learning at the group and organizational levels. As with other activities within modern organizations, there has been an interest in supporting group or team level and organizational level learning with information and communication technologies. This chapter examines the relationship between multiparticipant DSS usage and learning at the group and organizational levels. Understanding the potential to support learning at these levels necessitates a broad understanding of the types of appropriate technologies as well as what it means for groups and the organization to learn. Understanding of the relationship between multiparticipant DSS usage and learning has important implications for practice and research.

Keywords: Mental Model; Multiagent System; Content Support; Organizational Memory; Nominal Group Technique (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:spr:ihichp:978-3-540-48713-5_36

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DOI: 10.1007/978-3-540-48713-5_36

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