Evaluation of Decision Support Systems

Cheul Rhee and H. Raghav Rao
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Cheul Rhee: State University of New York
H. Raghav Rao: State University of New York

Chapter 51 in Handbook on Decision Support Systems 2, 2008, pp 313-327 from Springer

Abstract: Abstract While the importance of evaluation in DSS is widely accepted, it has been rarely discussed due to the disparity between the interests of scholars and of practitioners. In this chapter, evaluation tools are schematized from a practitioners’ point of view. That is, practitioners might be able to choose appropriate evaluating methods for their own purposes and circumstances using the following guidelines.

Keywords: Decision Support System; Summative Evaluation; Interested Party; Decision Quality; Decisional Guidance (search for similar items in EconPapers)
Date: 2008
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DOI: 10.1007/978-3-540-48716-6_15

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