Business Process Management Curriculum

Yvonne Lederer Antonucci ()
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Yvonne Lederer Antonucci: Widener University

A chapter in Handbook on Business Process Management 2, 2010, pp 423-442 from Springer

Abstract: Abstract As organizations continue to focus on improving and managing business processes, the ability to acquire and cultivate the appropriate skilled workforce has remained a challenge. While Business Process Management (BPM) was once defined in terms of tools and technologies, it has recently emerged as a discipline encompassing a broad spectrum of organizational practices. As a result, the skill-sets for BPM endeavors of today’s organizations have gone beyond the automation of processes to encompass a wide variety of strategic, technical, and people skills that are difficult to find in today’s professionals. Many organizations have assigned the process transformation leadership to existing business analysts who find that they require additional training and education. This chapter reviews the role of a business analyst within the context of BPM practice and suggests a curriculum designed to cultivate skills for the emerging business process (BP) analyst.

Date: 2010
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DOI: 10.1007/978-3-642-01982-1_20

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